Terms of Use

By accessing, browsing, or using melovari.com, you confirm that you have read and understood these Terms of Use.

These terms apply to all visitors, customers, account holders, and users of our website. If you do not agree with any part of these terms, please discontinue use of the website.

Additional policies, including our Shipping Policy, Return & Refund Policy, Payment & Security Policy, and Privacy Policy, form part of the information governing your use of our store.

melovari.com provides online access to desktop office products, workspace accessories, product information, customer support resources, and checkout services.

We aim to keep the website available and up to date, but temporary interruptions may occur because of maintenance, software updates, security checks, hosting issues, or network conditions.

Website availability is not guaranteed at all times. Temporary interruptions do not affect orders that have already been accepted and confirmed by melovari™.

You agree to use the website lawfully and responsibly. You must not:

• Use automated tools, crawlers, scraping systems, or data-mining software without our prior written permission.
• Attempt to access restricted areas, interfere with website functions, or test security vulnerabilities without authorization.
• Upload malicious code, harmful files, misleading links, or fraudulent contact information.
• Use the website to impersonate another person, business, or organization.
• Misuse promotions, discount codes, payment systems, or customer support channels.

We may restrict or suspend access where necessary to protect the website, our customers, or our business operations.

Product descriptions, images, dimensions, colors, specifications, and availability are provided to help customers make informed purchasing decisions.

Product materials are described according to the individual product. Depending on the item, materials may include American walnut wood, grain felt, leather trim, machined aluminum, anodized aluminum, stainless steel, solid brass, PBT plastic, glass, electronic components, or other materials specifically listed on the product page.

Materials are not universal across the store. For example, not every desk mat is made from Merino wool, and not every organizer or stand is made from solid walnut or brass.

Small differences in color, grain, texture, or finish may occur because of natural material variation, lighting conditions, manufacturing tolerances, and differences between screens.

Please refer to the individual product page for the most relevant product-specific information before placing an order.

Unless otherwise stated, the melovari™ name, logo, product copy, original graphics, website layout, photographs, videos, icons, interface elements, and other website content are owned by or licensed to Chongqing Yushuonian Technology Co., Ltd. and melovari™.

You may access and view website content for personal, non-commercial shopping and reference purposes.

You may share links to our website provided that the link is accurate, does not misrepresent our business, and does not imply unauthorized sponsorship or partnership.

You may not copy, reproduce, modify, distribute, sell, publish, repurpose, or commercially exploit website content without prior written permission.

When placing an order, submitting an inquiry, joining a newsletter, or contacting our support team, you agree to provide accurate, complete, and current information.

Please carefully check your name, shipping address, email address, phone number, product selection, quantity, and payment information before submitting an order.

We are not responsible for delays, failed delivery, or additional delivery charges caused by incomplete or incorrect information supplied by the customer.

If you notice an error after placing an order, contact service@melovari.com as soon as possible. We will review whether the order can still be changed before fulfillment.

Our support team can assist with product questions, order information, payment concerns, shipping updates, return requests, and other store-related inquiries.

We generally review customer inquiries within 3 business days. Response times may vary depending on the complexity of the request, order verification requirements, weekends, holidays, or the need to contact a shipping or payment provider.

Please include your order number and relevant details when contacting us so that we can review your request efficiently.

Orders are generally prepared for dispatch within 1–2 business days after payment confirmation, unless a different timeframe is shown on the product page or communicated by our support team.

After dispatch, standard delivery generally takes approximately 3–7 business days. Actual delivery time may vary because of destination, carrier operations, customs processing, weather, holidays, or other circumstances outside our reasonable control.

Eligible return requests must generally be submitted within 30 calendar days after delivery. Products should be unused, in resalable condition, and returned with applicable original packaging and accessories unless otherwise approved by our support team.

Refunds are reviewed according to our Return & Refund Policy. After an approved return is received and inspected, refunds are generally processed within 7–10 business days, depending on the payment provider.

For full requirements, exclusions, return instructions, and damaged item procedures, please review the relevant policy pages before submitting a request.

Product prices are displayed in U.S. Dollars unless another currency is shown through the available currency selector.

Prices, product availability, promotions, bundles, and discount codes may change before an order is submitted. The applicable price is the price shown at checkout when the order is placed.

A discount code must be entered before payment is completed. Discount codes generally cannot be applied retroactively and may not be combined unless the promotion specifically allows it.

Payment methods are displayed during checkout and may vary depending on location, currency, device, payment provider, and order details.

We may review payment and order information before fulfillment to confirm payment status, address accuracy, inventory availability, and transaction security.

Our website may contain links, integrations, payment services, social media features, embedded content, or other tools operated by third parties.

Third-party services operate under their own terms, privacy policies, security practices, and availability standards. We are not responsible for the content, policies, or performance of third-party websites or services that are outside our control.

Please review the applicable third-party terms before using an external service or providing information through it.

We may update website content, product descriptions, images, prices, collections, layouts, features, or availability from time to time.

Changes may be made to improve accuracy, security, functionality, product presentation, or customer experience.

Changes made after an order has been accepted will not alter the confirmed terms of that order unless required by law or agreed with the customer.

Personal information submitted through the website is handled according to our Privacy Policy.

Information may be used for order processing, payment authorization, shipping, customer support, fraud prevention, service improvement, and legally required business purposes.

Payment information may be processed by Shopify and relevant payment providers according to their own security and privacy practices.

Please review our Privacy Policy for additional information about data collection, use, storage, and customer rights.

You are responsible for ensuring that your use of melovari.com complies with applicable laws and regulations.

Unauthorized access attempts, security interference, fraudulent activity, misuse of website content, or disruption of store operations may result in access restrictions and may be reported to the relevant authorities where appropriate.

Nothing in these Terms of Use limits any rights or protections that cannot be excluded under applicable law.

For questions about these Terms of Use, website access, orders, payment, shipping, returns, or products, please contact us directly.