Privacy Policy

melovari™ is operated by Chongqing Yushuonian Technology Co., Ltd.. We respect your privacy and aim to handle personal information responsibly and transparently.

This Privacy Policy applies when you visit melovari.com, browse our product pages, place an order, contact customer support, subscribe to communications, or otherwise interact with our website.

By using our website, you acknowledge the practices described in this Privacy Policy.

Depending on how you interact with our store, we may collect the following categories of information:

• Contact Information: Name, email address, phone number, and customer service messages.
• Order Information: Products purchased, order number, billing details, shipping address, delivery information, and return or refund details.
• Payment Information: Payment status and transaction-related information provided by payment providers. We do not need customers to send full card numbers, PIN codes, or CVV codes directly to us.
• Technical Information: IP address, browser type, device type, operating system, approximate location, referral source, and website interaction data.
• Communication Information: Information you provide when subscribing to emails, submitting a contact form, or communicating with our support team.

We may use personal information for the following purposes:

• Process, confirm, fulfill, and deliver orders.
• Process payments and prevent suspicious or unauthorized transactions.
• Provide order confirmations, shipping updates, tracking information, return assistance, and refund support.
• Respond to product questions, customer inquiries, and support requests.
• Improve website navigation, product presentation, performance, and customer experience.
• Send marketing communications where permitted and where you have provided the appropriate consent.
• Maintain website security, prevent fraud, and protect our legal rights.
• Comply with applicable laws, tax requirements, accounting obligations, and lawful requests from authorities.

We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Payment transactions may be processed through Shopify and other payment service providers using their own security systems and compliance procedures.

No internet transmission or electronic storage system can be guaranteed to be completely secure. Please avoid sending sensitive payment credentials by email or through ordinary customer messages.

We may share limited personal information with service providers that help operate our store and provide services to you.

These providers may include:

• Shopify and website hosting or commerce service providers
• Payment processors and fraud-prevention providers
• Shipping carriers and delivery partners
• Customer service, email, and communication providers
• Analytics, security, and website performance providers
• Professional advisers or authorities where legally required

We share only information reasonably necessary for the relevant business purpose. Service providers may process information under their own privacy policies and contractual obligations.

We do not sell personal information for money.

Our website may use cookies and similar technologies to remember shopping cart contents, maintain session functions, recognize preferences, understand website usage, improve performance, and support security.

Some cookies are necessary for core store functions such as checkout, cart operation, authentication, and security. Other cookies may be used for analytics, personalization, or marketing where permitted.

You can manage or delete cookies through your browser settings. Disabling certain cookies may affect cart functionality, checkout, login features, or the overall website experience.

If you subscribe to promotional emails or otherwise provide appropriate consent, we may send information about products, offers, updates, or workspace-related content.

You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in the email or by contacting us at service@melovari.com .

Even after opting out of marketing messages, you may continue to receive necessary transactional communications, such as order confirmations, shipping updates, security notices, or support replies.

Our website may contain links, embedded content, payment tools, social media features, analytics tools, or other services operated by third parties.

Third-party websites and services operate under their own privacy policies, terms, security practices, and data-handling procedures.

We are not responsible for the privacy practices or content of third-party services outside our reasonable control. Please review their policies before submitting personal information through those services.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on whether the information is required to complete an order, provide customer support, process returns or refunds, maintain accounting and tax records, prevent fraud, resolve disputes, enforce agreements, or comply with legal obligations.

When information is no longer required, we may securely delete, anonymize, or de-identify it in accordance with applicable requirements.

Depending on your location and applicable law, you may have the right to request:

• Access to personal information we hold about you
• Correction of inaccurate or incomplete information
• Deletion of personal information, subject to legal exceptions
• Restriction or objection to certain processing activities
• Withdrawal of consent where processing is based on consent
• Unsubscription from marketing communications
• Information about how your personal information is used or shared

To submit a privacy request, email service@melovari.com with enough information for us to verify and process your request.

We may need to verify your identity before completing certain requests. Some information may need to be retained where required by law or necessary to complete a transaction, resolve a dispute, prevent fraud, or protect our legal rights.

Our website and products are intended for a general audience. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us at service@melovari.com . We will review the request and take appropriate action where required.

Because our business, commerce platform, payment providers, shipping partners, and service providers may operate in different countries, personal information may be processed or stored outside the country where you live.

Where required by applicable law, we will use appropriate safeguards for cross-border processing and data transfers.

We may update this Privacy Policy from time to time to reflect changes in our services, business operations, technology, legal requirements, or privacy practices.

The updated version will be posted on this page. The revised policy will apply from the date it is posted unless a different effective date is specified.

We recommend reviewing this page periodically for the latest information.

If you have questions about this Privacy Policy or want to exercise an available privacy right, please contact us.